Foxlark Crystal Shop Policies & Return Info

Thank you for visiting my small shop.

FoxLark Alchemy
Jewelry for the strange and unique.

Sustainable, ethical jewelry...
• I make, design or hand pick each item myself.
Photograph, list, package and ship each and every item from our home studio. 
I truly want everyone to love these little magics I create.
I always try to represent each item accurately and package each piece securely

•PLEASE contact me before leaving any negative feedback so I can resolve any issues for you. .

•Processing time-

All items are shipped within 1-5 business days. You can upgrade shipping at checkout for faster shipping times. All items are shipped from our home studio in Savannah GA or occasionally from the road as we travel the US in our mobile studio.

Currently Foxlark is a small business of 1 person (me) so please be patient.

•Shipping times- 

North America: Usually 2-8 business days  from time of order
International: 1-3 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

•Returns & exchanges-
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 hours of purchase


Natural Crystal Info
• The crystals I use are natural stones and can have scratches chips or inclusions in the stones. I try to show these in the photos but feel free to ask if you would like any additional photos

• Please remember that the crystals are tiny pieces of the earth and should be worn with care . They can break if dropped or hit. Please be careful when wearing as I can not repair crystals or refund if they are broken after wearing.
Thanks for understanding.


Shipping info
All jewelry orders are sent by registered first class mail with tracking within 1-5 business days. Shipping time is usually 1-4 days within the U.S. from the time it is shipped and you will receive a tracking number and insurance.
***ALL packages are sent with tracking and insurance

• Any crystals or packages over 1 pound can not be shipped first class mail so they will be shipped either USPS priority or fedex Usually 1-3 days in the US.

Please note: I ship to the address provided with your order... If you need to change the shipping address after an order has been placed, please let me know right away!

Gift wrapping and packaging
Each piece of jewelry come ready for gift giving.

Returns and Exchanges
If you are unhappy with your order please contact me within 3 working days of receiving your package. I will do my best to resolve the problem quickly.

All items must be unworn/ undamaged for return or exchange. Refund will be issued minus shipping. Buyer is responsible for return shipping.
All returns or exchanged must be approved by me before being sent back.
If you have any questions just message me.


Care instructions
A note on greening- Please note that copper rings may leave a green mark on your skin. This is in no way harmful and many people say that wearing copper is very beneficial. I coat my copper rings with a varnish on the inside but depending on your body chemistry you may experience some greening. This can be simply washed off with a little soap and water.

***All of our jewelry is always 100% nickel free!

Based on 2160 reviews
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Love everything I've ordered from FoxLark...

Love everything I've ordered from FoxLark Alchemy would highly recommend.

I like the ornament, especially the size....

I like the ornament, especially the size. It is small, not too large and 925 silver.

Beautiful ring! It fits really well and suits my moodiness.😉 I couldn't be more pleased!

C
Size 8 Big Raw Amethyst Purple Crystal Ring in Fine Silver / Foxlark Collection - One of a Kind
C.

I have multiple Foxlark rings!! They are all beyond gorgeous and made with superb quality. They are ooak and this Amethyst ring is no exception!!

Rose Quartz Necklace / Pink Crystal Necklace Pendant

Never received!!!

Hi Thanks so much for your order. I am showing this package was delivered on Nov 13th to a parcel locker on Hilton Head. (FROM USPS-Delivered, Parcel Locker HILTON HEAD ISLAND,
November 13, 2023, 4:31 pm - Notice Left Receptacle Full/Item Oversized)
-Its showing. left in a parcel locker due to it not fitting into your mailbox. Please check with your apartment or development or post office, they should have your order. Please contact me if you need help.
Thanks again
Tara @ Foxlark

All hands on deck I loveee these fun earri...

All hands on deck I loveee these fun earrings ☆ they arrived nicely wrapped, shipped out fast great seller service, thanks so much ☆

L
Sticks & Stones Collection Peach Moonstone Necklace / Big Silver Crystal Necklace
LW
This necklace is so pretty!!! Great crafts...

This necklace is so pretty!!! Great craftsmanship

Love this piece - thank you so much!!!

Love this piece - thank you so much!!!

So in love with these earrings and all the little details. Thank you!

Love these earrings and love this shop!

Honestly so beautiful I'm happy with my pu...

Honestly so beautiful I'm happy with my purchases

Snakes slay for real. In love with them th...

Snakes slay for real. In love with them thank you ❤️

L
Crescent Moon Black Onyx Crystal Necklace in Sterling Silver / Designed by FOXLARK Collection
LW
Very pretty this is my second moon necklac...

Very pretty this is my second moon necklace from this shop. Great craftsmanship

Love them!

Even my students commented about how awesome they are.
Thank you!

OBSESSED with this piece! It's somehow dai...

OBSESSED with this piece! It's somehow dainty and strong at the same time. The quality is excellent.

Gorgeous piece. Love the detail

Gorgeous piece. Love the detail

Love how soft the color of the stones are...

Love how soft the color of the stones are in this piece until the light catches it just right.

Lovely chunky piece that will go well with...

Lovely chunky piece that will go well with my fall cardigans

L
Tiny Sterling Silver Crescent Moon Post Earrings 7x5mm
Lori
Perfect size!

I LOVE these earrings. I'd been looking for something an upper love piercing and these are perfect. They're a great size, the quality is amazing. Now I just have to get the piercing lol

S
Crystal Wand Necklace Fine Silver Natural Citrine Crystal Point Necklace / Wizard Witches Wand Necklace Pendant
SG
This was awesome, thank you very much!

This was awesome, thank you very much!

I Love this ring. You can see, it is hand...

I Love this ring. You can see, it is hand made, but also high quality art work. It arrived in time. Very happy with my purchase.